LIFETIME GUARANTEE

How Does Our Lifetime Guarantee Work?

As a customer-centric brand, we offer a lifetime guarantee on every product we sell. If your product becomes damaged, fades or tarnishes, or stops functioning under normal wear, our lifetime guarantee entitles you to a one-time replacement of the item at no charge.

To submit a claim under the lifetime guarantee, proof of purchase such as your order number and order details will be required. Please email us at ChicFroid@gmail.com with photos of the product and a clear request for a lifetime guarantee claim.

Please note, our guarantee does not cover any damages caused by user mishandling (e.g., scratches, accidental breakage, water damage, exposure to chemicals such as lotions or cologne), or for lost/stolen items. If the item is no longer available in our inventory, you may choose another item of equal or lesser value as a replacement. This guarantee covers the natural lifetime of the product. Claims made more than 12 months after purchase are subject to a 50% replacement fee.